Rad Dad Labs LLC — Terms of Service

Version: 1.1 (merged pre-lawyer draft) Effective Date: [TO BE INSERTED ON EXECUTION] Last Updated: [TO BE INSERTED ON EXECUTION]

These Terms of Service (the "Terms") form a binding agreement between Rad Dad Labs LLC, a Louisiana single-member limited liability company located at 2280 Wisteria Street, Baton Rouge, LA 70806 ("Rad Dad Labs," "we," "us," or "our"), and the entity that registers for, accesses, or uses the Service ("Customer," "you," or "your").

By creating an account, accessing the Service, or clicking to accept these Terms, you represent that you are authorized to bind the Customer entity and you agree to be bound by these Terms. The Service is offered only to business entities. Personal or consumer use is not permitted. If you do not have authority to bind a business entity, do not access or use the Service.

1. Definitions

• "Account" means the Customer-controlled login and workspace used to access the Service.
• "Audience" means the role under which Customer accesses the Service: Brand, Retailer, Distributor, or any future audience role.
• "Authorized User" means an employee or contractor of Customer who is permitted to access the Service under Customer's Account.
• "Barcode" means a GS1-compliant or equivalent product identifier registered by a Brand customer.
• "COA" means a Certificate of Analysis or equivalent third-party laboratory report associated with a product unit.
• "Customer Content" means data, files, links, barcodes, permits, and other materials submitted by Customer to the Service.
• "DPA" means the Rad Dad Labs Data Processing Addendum, incorporated by reference.
• "Documentation" means Rad Dad Labs's published help content, API documentation, and product policies located on raddadlabs.com or linked from the dashboard.
• "Order Form" means any document, online checkout, or written agreement executed between the parties that references these Terms and identifies the subscription plan, term, and fees.
• "Permit Data" means license, permit, registration, certificate, or equivalent regulatory document data submitted to the Service by a Brand, Retailer, or Distributor.
• "Privacy Policy" means the Rad Dad Labs Privacy Policy at raddadlabs.com/privacy.
• "Service" means the Rad Dad Labs hosted software-as-a-service offering, including the COA link routing at raddadlabs.com/c/{barcode}, the Brand portal, the Retailer Shopify application, the Distributor portal, and any associated APIs, integrations, and documentation.
• "Subscription Term" means the period during which Customer is entitled to access a paid tier of the Service, including any trial period.

2. Service Description and Architectural Commitments

2.1 What the Service Does

The Service is a barcode-keyed link routing layer and permit management system. Specifically:

(a) For Brands: the Service accepts a registered Barcode, a pointer to a current COA (URL or uploaded PDF), and batch metadata. The Service exposes a stable URL of the form raddadlabs.com/c/{barcode} that resolves to the current authoritative COA reference. (Links of the legacy form labs.raddadlabs.com/c/{barcode} remain valid and redirect to the canonical raddadlabs.com URL.)

(b) For Retailers: the Service writes a single Shopify product metafield (rdlabs.coa_url) on each variant whose Barcode is registered with the Service. The Retailer's storefront renders this metafield as a single hyperlink.

(c) For Distributors: the Service maintains a registry of Retailers served by the Distributor, ingests Permit Data for each Retailer, and issues expiration alerts on a 60/30/7-day-and-expired schedule. The Service additionally presents the Distributor a bounded, read-only aggregate view of COA freshness across the Brands whose products are carried by the Retailers in the Distributor's network, as specified and limited in Section 2.4.

2.2 What the Service Does Not Do — Architectural Bright Lines

Customer acknowledges that the Service is intentionally scoped. The following architectural commitments are part of the Service description, are material to the bargain, and survive any contrary marketing, sales, or support communication:

(a) No COA parsing. The Service does not read, extract, interpret, or analyze the contents of any COA. The Service does not extract cannabinoid values, terpene profiles, contaminant results, pass/fail determinations, lab identities, or any other content from any COA.

(b) PDF hosting is implementation, not feature. The Service may host a COA PDF for a Brand at the Brand's election, or may store and serve only a pointer to a Brand-hosted PDF. The Service does not represent that hosted PDFs are or will remain available indefinitely. PDF hosting is an implementation convenience and is not a feature commitment.

(c) No COA data display. The Service does not render, embed, summarize, or display COA contents to any end user beyond a single hyperlink. Customer agrees not to request and not to expect such display through the Service.

(d) Barcode is the universal key. The Service does not maintain a per-Retailer product mapping. Retailer integration depends on the Barcode matching a Brand registration. The Service is not responsible for, and makes no representation about, Customer's barcode hygiene, SKU management, or product data quality.

(e) Metafields are set once. The rdlabs.coa_url metafield value is the redirect URL described in Section 2.1(a). It is written once per variant and is not updated by Brand activity. Brand updates to the underlying COA take effect at the redirect target without any change to the Retailer's storefront.

(f) Distributor tier is permit management, plus a bounded aggregate. The Distributor paid tier is a permit tracking and alerting service. In addition, and only as specified and limited in Section 2.4, it presents a read-only aggregate of COA freshness across the Distributor's Retailer network. It does not distribute COA documents to the Distributor, and it is not an ordering system, an inventory system, or a freeze-on-lapse enforcement system. The Service does not interrupt Distributor or Retailer commercial operations under any circumstances.

(g) Silence by default. The Service does not emit periodic status reports, marketing communications, or activity dashboards as part of the Service. Notifications are limited to breakage events, expiration alerts, recall events, and account or billing matters.

2.3 No Compliance Guarantee

The Service is a routing, hosting, and alerting tool. The Service does not:

(a) verify whether any Permit Data is valid, current, or authentic as a matter of fact; (b) represent that any product is legal for sale in any jurisdiction; (c) represent that any COA is accurate, complete, or compliant with any standard; (d) constitute legal, regulatory, tax, or accounting advice; or (e) substitute for Customer's own compliance program.

Customer is solely responsible for product legality, license maintenance, COA accuracy, and regulatory compliance in every jurisdiction in which Customer operates.

2.4 Distributor Aggregation Boundary

This Section specifies and limits the aggregate view referenced in Sections 2.1(c) and 2.2(f). It is the controlling description of that view; any conflict is resolved in favor of the narrower reading.

(a) What the Distributor sees. A read-only aggregate of, for each connected Brand: COA status, COA age, and product count. That enumeration is exhaustive. No other Brand-owned field is exposed through this view.

(b) What the Distributor never sees. The view does not expose raw or hyperlinked COA documents, Retailer identities or lists, per-Retailer product placement, or pricing. The view presents counts, not relationships, and does not reconstruct which Retailer carries which product. Where an aggregate would be computed over so few Retailers or products that it could identify a single Retailer's detail, the Service constrains the aggregate so that it cannot become a Retailer list by inference.

(c) Recalls are not in this view. Product recalls do not surface through the aggregate. Recalls are Brand-initiated and flow solely through the recall-notification mechanism described in Section 4.4. The aggregate is a steady-state freshness summary; it is not a recall notice, not a notice of record, and not a substitute for either.

(d) Basis and Brand control. The relationship that includes a Brand's products in a Distributor's aggregate is not a direct connection created by either party. It is derived from a Retailer in the Distributor's network carrying a Barcode the Brand registered. No Brand opt-in is collected. The relationship is Brand-acknowledged: each Brand can see the Distributors aggregating over its Barcodes and may revoke that visibility at any time. Visibility is on by default, Brand-visible, and Brand-revocable.

(e) Use restriction. A Distributor may use the aggregate only to monitor the compliance posture of its own Retailer network. A Distributor must not attempt to re-identify any Retailer, Brand, or product placement from the aggregate, and must not sell, license, or redistribute the aggregate or any data derived from it. Brand-owned data presented in the aggregate is the Brand's Confidential Information under Section 7.

(f) Not COA distribution. This view is a freshness summary, not COA distribution. It does not provide the Distributor the COA documents, the routing layer, or the underlying Retailer relationships. The paid permit tier remains permit management.

3. License Grant

3.1 Subscription License

Subject to Customer's compliance with these Terms and timely payment of all applicable fees, Rad Dad Labs grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription Term to access and use the Service for Customer's internal business purposes in the Audience role for which Customer registered.

3.2 Authorized Users

Customer may permit its Authorized Users to access the Service under Customer's Account. Customer is responsible for all acts and omissions of Authorized Users as if they were Customer's own. Authorized User credentials are not transferable across legal entities.

3.3 No Other Rights

All rights not expressly granted are reserved. Customer obtains no ownership interest in the Service, the Rad Dad Labs platform, or any improvements, derivatives, or feedback-derived enhancements.

4. Customer Obligations

4.1 Lawful Use

Customer represents and warrants that:

(a) Customer is a legal entity in good standing in its state of formation; (b) Customer holds all licenses, permits, and registrations required to operate in every jurisdiction in which Customer conducts business; (c) Customer has the right to submit all Customer Content to the Service; (d) Customer's products and operations comply with all applicable federal, state, and local law, including the 2018 Farm Bill and any superseding federal hemp or cannabinoid statute, state hemp law, FDA labeling and food safety rules, FTC advertising rules, and applicable state ATC, LDH, or equivalent regulatory schemes; and (e) Customer will not submit to the Service any COA, permit, or other document that Customer knows or has reason to know is forged, altered, or otherwise inaccurate.

4.2 Acceptable Use

Customer will not, and will not permit any Authorized User or third party to:

(a) reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent that applicable law expressly permits notwithstanding this restriction; (b) interfere with or disrupt the integrity or performance of the Service or the data of other customers; (c) attempt to gain unauthorized access to the Service or its related systems; (d) use the Service to transmit malware, conduct phishing, or engage in any unlawful activity; (e) use the Service to scrape, harvest, or systematically extract data beyond Customer's own Account; (f) submit COA documents or Permit Data on behalf of a brand, retailer, or distributor for which Customer does not have authority; (g) misrepresent Customer's Audience role (e.g., signing up as a Brand to register barcodes for products Customer does not manufacture or own); (h) use the Service in connection with marijuana or any other federally controlled substance not permitted under Customer's state hemp program; (i) make any medical, therapeutic, or disease-treatment claim attributable to the Service or to any product associated with a registered Barcode; (j) upload or transmit consumer personal data into the Service except as permitted by the DPA and the Documentation; or (k) use the Service in any way prohibited under the policies of Rad Dad Labs's sub-processors (including Stripe, Vercel, Supabase, Resend, and Cloudflare).

4.3 KYC and Verification

Customer agrees to provide accurate know-your-customer information at signup and to provide additional verification before activation of any paid tier, in each case as described in the Rad Dad Labs onboarding workflow. Rad Dad Labs may suspend or terminate the Service for failure to complete verification or for submission of inaccurate verification information. Customer's submission of a permit number or permit document does not constitute Rad Dad Labs's acceptance, endorsement, or verification of Customer's licensure status.

4.4 Recall Cooperation

If Customer is a Brand and initiates a product recall through the Service or otherwise, Customer agrees to keep recall flag status current in the Service and to notify affected Retailers and Distributors through customary channels. If Customer is a Retailer or Distributor and receives a recall notification from the Service, Customer agrees to act on the notification within the timeframes required by applicable law. Customer's recall obligations under FDA 21 CFR 7.49 and analogous state law are independent of and not delegable to Rad Dad Labs.

5. Fees, Trials, and Payment

5.1 Fees

Fees for paid tiers are stated at raddadlabs.com/pricing and are incorporated by reference. Fees are exclusive of taxes. Customer is responsible for all applicable sales, use, VAT, GST, and similar taxes other than taxes on Rad Dad Labs's net income.

5.2 Trial

Paid tiers include a sixty (60) day trial unless otherwise stated at the time of signup. At the end of the trial, the Subscription Term begins automatically at the then-current rate for Customer's tier unless Customer cancels before the trial ends. Trial use is subject to these Terms in full.

5.3 Payment Processing

Payments are processed by Stripe, Inc. ("Stripe") under Rad Dad Labs's Stripe account acct_1TPleSKIdVuYBLq3. Customer's payment method, billing address, and payment metadata are governed by the Stripe Services Agreement and Stripe's privacy policy in addition to these Terms. Rad Dad Labs does not store payment card numbers or card verification values; Rad Dad Labs receives only tokenized references from Stripe. Customer's payment relationship is with Rad Dad Labs, not directly with Stripe.

5.4 Renewal and Cancellation

Subscriptions renew automatically on a monthly or annual basis according to the plan selected. Customer may cancel renewal at any time through the Account; cancellation takes effect at the end of the then-current billing period. Fees already paid are non-refundable except where required by law or expressly stated in an Order Form.

5.5 Price Changes

Rad Dad Labs may change fees on at least thirty (30) days' advance notice. Price changes take effect at the start of the next renewal period.

5.6 Delinquency

If Customer's payment method fails, Rad Dad Labs may retry the charge, suspend the Account, or terminate the Account if non-payment continues for thirty (30) days. Suspension does not relieve Customer of accrued fee obligations.

6. Service Availability

6.1 Best Effort

Rad Dad Labs operates the Service on a commercially reasonable best-effort basis. Rad Dad Labs treats uptime as a product commitment and engineers toward continuous availability of the COA redirect endpoint and the alert delivery pipeline.

6.2 No SLA Credits in Phase 1

Notwithstanding Section 6.1, the Service is offered without a contractual service level agreement and without service level credits. Rad Dad Labs makes no contractual representation about uptime percentages, response time, or recovery objectives. Customer's exclusive remedy for any service unavailability is to terminate the Account in accordance with Section 8.

6.3 Scheduled and Emergency Maintenance

Rad Dad Labs may take the Service offline for scheduled or emergency maintenance and will use reasonable efforts to notify Customer in advance of scheduled maintenance.

7. Confidentiality

7.1 Definition

"Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or that should reasonably be understood as confidential given its nature and the circumstances of disclosure. Customer Content is Customer's Confidential Information. The Service's architecture, pricing methodology, and product roadmap are Rad Dad Labs's Confidential Information.

7.2 Obligations

Each party will (a) use the other party's Confidential Information only to perform under these Terms; (b) protect it with the same care it uses for its own confidential information, but no less than reasonable care; and (c) limit access to its personnel, contractors, and agents with a need to know.

7.3 Exclusions

Confidentiality obligations do not apply to information that is (a) publicly available without breach; (b) independently developed; (c) lawfully received from a third party without restriction; or (d) required to be disclosed by law, subject to reasonable advance notice where permitted.

8. Term, Suspension, and Termination

8.1 Term

These Terms begin on Customer's acceptance and continue until terminated.

8.2 Termination for Convenience

Either party may terminate for convenience by cancelling the subscription as described in Section 5.4 or by closing the Account.

8.3 Termination for Cause

Either party may terminate for material breach if the breach is not cured within fifteen (15) days after written notice. Rad Dad Labs may suspend or terminate immediately, without prior notice, for (a) non-payment beyond thirty (30) days; (b) violation of Section 4.2 (Acceptable Use); (c) submission of forged or knowingly inaccurate verification, COA, or Permit Data; or (d) a credible risk that continued use creates legal exposure for Rad Dad Labs or its other customers.

8.4 Effect of Termination

Upon termination, Customer's right to access the Service ceases. Rad Dad Labs will retain Customer Content according to the retention schedule in the Privacy Policy and DPA. Customer may export its barcode-to-URL mappings and account data via the dashboard during the Subscription Term and for thirty (30) days following termination. After that window, Rad Dad Labs has no obligation to retain such data except for audit logs subject to the retention schedule in the Privacy Policy.

8.5 Survival

Sections 1, 2.2, 2.3, 5.4, 5.6, 7, 8.4, 8.5, 9, 10, 11, 12, 13, 14, and 15 survive termination.

9. Data and Privacy

9.1 Privacy Policy and DPA

Customer's submission of personal information is governed by the Privacy Policy. Rad Dad Labs's processing of personal data on Customer's behalf is governed by the DPA, which is incorporated by reference.

9.2 Customer Data Ownership

Customer retains all right, title, and interest in Customer Content. Customer grants Rad Dad Labs a limited, non-exclusive, worldwide, royalty-free license to host, transmit, process, and display Customer Content as necessary to provide and operate the Service.

9.3 Aggregated and Anonymized Data

Rad Dad Labs may use de-identified, aggregated data derived from Service usage to operate, improve, and benchmark the Service, provided that such data does not identify Customer or any individual.

10. Intellectual Property

10.1 Rad Dad Labs IP

Rad Dad Labs and its licensors own all right, title, and interest in the Service, including the platform, the routing layer, the Brand portal, the Retailer Shopify application, the Distributor portal, all underlying software, and all improvements and derivatives.

10.2 Feedback

Customer grants Rad Dad Labs a perpetual, irrevocable, worldwide, royalty-free license to use feedback Customer provides about the Service.

10.3 Trademarks

Customer grants Rad Dad Labs a limited license to use Customer's name and logo to identify Customer as a Rad Dad Labs customer in customary marketing collateral, including customer lists and case studies, subject to Customer's prior written approval (such approval not to be unreasonably withheld). Customer may revoke this license on thirty (30) days' written notice.

11. Warranties and Disclaimers

11.1 Mutual Warranties

Each party represents and warrants that it has the authority to enter into these Terms and that its performance will comply with applicable law.

11.2 Limited Service Warranty

Rad Dad Labs warrants that during any paid Subscription Term the Service will perform materially in accordance with the then-current Documentation. Customer's exclusive remedy for breach of this warranty is, at Rad Dad Labs's option, correction of the non-conformity or termination with a pro-rata refund of pre-paid unused fees.

11.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." RAD DAD LABS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, RAD DAD LABS DOES NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (B) ANY PERMIT DATA, COA, OR OTHER CUSTOMER CONTENT IS ACCURATE, COMPLETE, OR LEGALLY COMPLIANT; (C) THE SERVICE WILL CAUSE OR ENABLE CUSTOMER OR ANY THIRD PARTY TO ACHIEVE OR MAINTAIN REGULATORY COMPLIANCE; OR (D) THE SERVICE WILL DETECT, PREVENT, OR REMEDY ANY FRAUD, MISREPRESENTATION, OR FORGERY BY ANY PARTY.

RAD DAD LABS MAKES NO REPRESENTATION CONCERNING THE LEGALITY OF CUSTOMER'S PRODUCTS OR ANY THIRD-PARTY CONTENT LINKED THROUGH THE SERVICE IN ANY JURISDICTION.

12. Limitation of Liability

12.1 Cap

EXCEPT FOR THE EXCLUSIONS IN SECTION 12.3, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO RAD DAD LABS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.2 Exclusion of Consequential Damages

EXCEPT FOR THE EXCLUSIONS IN SECTION 12.3, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, WHETHER OR NOT FORESEEABLE.

12.3 Exclusions from Liability Limitations

The limitations in Sections 12.1 and 12.2 do not apply to:

(a) a party's indemnification obligations under Section 13; (b) Customer's breach of Section 4.2 (Acceptable Use) or Section 10 (Intellectual Property); (c) a party's gross negligence or willful misconduct; (d) infringement or misappropriation of the other party's intellectual property; or (e) Customer's payment obligations.

13. Indemnification

13.1 By Rad Dad Labs

Rad Dad Labs will defend Customer against any third-party claim that Customer's authorized use of the Service, as provided by Rad Dad Labs and used in accordance with these Terms, infringes a U.S. patent, copyright, or trademark, and will pay damages and reasonable attorneys' fees finally awarded against Customer or agreed in settlement approved by Rad Dad Labs. Rad Dad Labs's obligations do not apply to claims arising from (a) Customer Content; (b) Customer's combination of the Service with third-party products not provided by Rad Dad Labs; (c) modifications to the Service not made by Rad Dad Labs; or (d) Customer's use of the Service in violation of these Terms.

If the Service becomes or, in Rad Dad Labs's opinion, is likely to become subject to such a claim, Rad Dad Labs may (1) procure for Customer the right to continue use, (2) modify or replace the Service to be non-infringing, or (3) terminate the affected subscription and refund pre-paid unused fees. THIS SECTION 13.1 STATES RAD DAD LABS'S SOLE LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR IP INFRINGEMENT CLAIMS.

13.2 By Customer

Customer will defend Rad Dad Labs against any third-party claim arising from (a) Customer Content, including any claim that a COA, Permit Data, product label, URL, or product representation is inaccurate, forged, or unlawful; (b) Customer's products or business operations; (c) Customer's violation of Section 4 (Customer Obligations); or (d) Customer's regulatory non-compliance. Customer will pay damages and reasonable attorneys' fees finally awarded against Rad Dad Labs or agreed in settlement approved by Customer.

13.3 Procedure

The indemnified party will (a) promptly notify the indemnifying party of the claim; (b) give the indemnifying party sole control of the defense and settlement, provided that no settlement requiring an admission of liability or payment by the indemnified party may be made without the indemnified party's consent; and (c) provide reasonable cooperation at the indemnifying party's expense.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal Resolution

The parties will attempt in good faith to resolve any dispute by negotiation between executives with authority to settle for at least thirty (30) days before initiating arbitration.

14.3 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") not resolved under Section 14.2 will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration will be conducted by a single arbitrator in East Baton Rouge Parish, Louisiana, or, at the parties' written agreement, by videoconference. The arbitrator's award will be final and may be entered as a judgment in any court of competent jurisdiction.

14.4 IP and Equitable Relief Carve-Out

Notwithstanding Section 14.3, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or to enforce Section 4.2 (Acceptable Use).

14.5 No Class Actions

Each party agrees to bring any Dispute only on an individual basis and not as a plaintiff or class member in a purported class, consolidated, or representative action.

14.6 Limitation Period

Any Dispute must be brought within one (1) year after the cause of action accrues, or it is permanently barred.

15. Miscellaneous

15.1 Entire Agreement

These Terms, the Privacy Policy, the DPA, and any Order Form together constitute the entire agreement between the parties about the Service and supersede all prior or contemporaneous agreements or understandings on the subject.

15.2 Modifications

Rad Dad Labs may update these Terms by posting an updated version at raddadlabs.com/terms and providing notice through the Service or by email to the address on file. Continued use after the effective date constitutes acceptance. Material adverse changes will be subject to at least thirty (30) days' advance notice. If Customer does not accept a material adverse change, Customer's exclusive remedy is to terminate the subscription effective on the change date and receive a pro-rata refund of pre-paid unused fees.

15.3 Assignment

Customer may not assign these Terms without Rad Dad Labs's prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of Customer's assets, on written notice to Rad Dad Labs. Rad Dad Labs may assign without consent.

15.4 Independent Contractors

The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.

15.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

15.6 Severability

If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

15.7 Waiver

Failure to enforce a provision is not a waiver of the right to enforce it later.

15.8 Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, government action, war, terrorism, civil unrest, pandemic, network or utility failures, sub-processor failure, or labor disputes. This section does not excuse Customer's payment obligations.

15.9 Notices

Notices to Rad Dad Labs must be sent to legal@raddadlabs.com with a copy to the registered office of Rad Dad Labs LLC on file with the Louisiana Secretary of State. Notices to Customer may be sent to the email address associated with the Account.

15.10 Export and Sanctions

Customer represents that Customer is not located in, and is not a national of, any country subject to U.S. embargo or sanctions, and is not on any U.S. government list of restricted parties.